Ominbo is an omnichannel inbox platform designed to help individuals and teams manage important customer messages in one place. It brings email, WhatsApp, Telegram, Facebook, Instagram, Slack and Discord into a shared stream, with views organized by mailbox, company or across all inboxes. The service uses AI to filter spam, categorize messages, identify priorities and draft replies based on a knowledge base. Users can review and approve suggestions, or enable automatic sending when the system’s confidence meets a chosen threshold; complaints are excluded from automatic sending.

Ominbo also offers tags, sorting rules, follow-up automations, assignment notifications and daily agendas. Translation tools help agents handle messages in other languages, while swipe controls and keyboard navigation support faster inbox triage. Outlook and Google Calendar events can appear alongside messages, and dates or deadlines found in emails can be highlighted. Plans include a free trial, paid subscriptions and an enterprise option with on-premise AI, single sign-on and audit logs. AI processing is included without requiring customers to provide an API key.