OmniOps is an ecommerce technology brand offering Sell & Serve AI, a proactive agent designed to support shoppers throughout their customer journey. Unlike a traditional support bot that waits for a problem, the agent can engage while customers are deciding what to buy, then continue assisting after checkout in the same conversation.

On a product page, Sell & Serve AI uses storefront context to answer questions, recommend relevant or complementary products, check product and stock information, and help with sizing and suitability. Where enabled by a brand, it can also offer a visual try-on preview. It can guide shoppers toward checkout and, after purchase, help locate orders, provide tracking updates, and support exchanges and returns. The service can hand conversations to a human when needed.

OmniOps connects storefront context with commerce information such as catalogues, inventory, orders, and returns, and lists integrations including Shopify, WooCommerce, Klaviyo, Meta Ads, and Google Workspace.