Qualifacts

Qualifacts provides behavioral health technology and services designed to help care organizations manage operations and support better patient outcomes. Its electronic health record (EHR) solutions serve organizations of different sizes, including mental health, addiction treatment, human services, CCBHC, IDD and autism providers, and solo practices. The company offers several EHR platforms, including Credible, CareLogic and InSync, alongside virtual care through OnCall.

Qualifacts’ tools cover clinical documentation, treatment planning, assessment, care management, ePrescribing, medication-assisted treatment, telehealth, client engagement, billing, credentialing, revenue cycle management, and analytics and reporting. Its Qualifacts iQ suite embeds AI capabilities into workflows such as documentation, onboarding, scheduling and billing. Data solutions help organizations use clinical and operational information for decision-making, while standards-based APIs, secure data exchange and marketplace integrations support connectivity across care systems.

The company also provides services including implementation support, consulting and training, enhanced customer support, report writing and integration services. Qualifacts says it serves more than 2,200 behavioral health agencies nationwide, emphasizing configurable, scalable systems, interoperability, compliance and ongoing partnership with providers.