OneTap is an on-demand repair service designed for businesses and multi-site operators that need to keep properties and equipment running. It connects customers with vetted, licensed technicians for electrical, plumbing, HVAC, appliance, drywall, and handyman work. The service is built for restaurants, short-term rental operators, small businesses, and landlords, with support for both equipment breakdowns and property repairs.

Customers start by describing the issue and sharing a photo in a conversation with Alex, OneTap’s repair assistant. Alex helps diagnose the problem and provides a flat-rate estimate before any work begins. Customers can approve or decline the quote, then track the assigned technician and estimated arrival through the same thread. OneTap highlights background checks, license verification, and customer ratings as part of its technician vetting process, with same-day specialists available for some needs.

The company aims to simplify repair coordination, reduce uncertainty around costs, and help operators return to business sooner. Customers can access OneTap through its website or mobile app, available on iOS and Android.