SurveyMonkey

SurveyMonkey is a survey and feedback platform that helps organizations understand the needs and opinions of employees, customers, event attendees, and buyers. The company offers tools for creating surveys and online forms, with AI features and templates to help users get started. Its use cases include employee and customer feedback, market research, product development, event management, registrations, and Net Promoter Score measurement.

SurveyMonkey’s services include survey design, research panels, integrations, and resources for analyzing feedback and informing business decisions. More than 400 templates cover needs such as customer satisfaction, employee evaluations, event registration, and product testing. Organizations can also explore solutions for engagement, training, benefits, inclusion, and customer experience. For larger teams, SurveyMonkey offers enterprise products, administrative and security features, and HRIS integrations for automating pulse surveys and monitoring employee engagement. Its product lineup also includes SurveyMonkey LaunchPad, SurveyMonkey Apply, and Wufoo. The platform provides free tools and a free starting option, alongside paid plans and enterprise services.