Its catalog spans drinkware, bags, apparel, notebooks and stationery, pens, tech accessories, outdoor and travel items, wellness products, gift sets, and eco-friendly options. Buyers can search by product type, material, or item number, review product specifications, compare options, and add selections to a quote list. Products can be customized with a company logo, with choices such as colors, materials, and finishing details tailored to the project.

Rather than displaying fixed pricing, openXpromo invites customers to request product-specific quotes based on quantity and branding needs. Its services support the sourcing process from initial product selection through quote preparation, with guidance on minimum orders, production and delivery planning, logo-file preparation, printing and embroidery methods, and product choices such as power bank capacity. Customers can also build a project brief or bring a shortlist, logo, and deadline to request options.