ORINAX is a CRM platform designed to bring sales conversations, customer records and team workflows into one workspace. It connects messaging channels, email and telephony with contacts, companies, deals, documents and tasks, helping teams keep a shared history of each customer interaction. Users can manage sales pipelines through customizable Kanban boards, configure fields and cards to match their processes, assign responsibilities, and track deadlines and activity.

The messaging connector brings conversations from services such as Telegram, WhatsApp, MAX, Avito, VK and email into a common interface; channel availability depends on the selected service. ORINAX also offers AI tools that can summarize deal context, prepare response drafts, help find relevant conversations and suggest or perform configured actions. Teams choose whether AI only provides suggestions, submits actions for approval, or operates within defined permissions and scenarios.

Knowledge materials, role instructions and handoff rules can be configured to guide its work. Built from the operating experience of its own team, ORINAX aims to help businesses preserve customer context and coordinate the next steps in sales