Pango

Pango is an e-commerce logistics platform that brings shipping, delivery management, order tracking, and returns together in one system. Backed by Y Combinator, it serves online retailers seeking to simplify operations and improve the customer journey from checkout through post-purchase. Its tools include multi-carrier transportation management, delivery-date estimates and checkout options, warehouse pick-and-pack automation, branded tracking pages, and self-service returns and exchanges.

Retailers can coordinate more than 100 carriers, generate shipping labels, route orders, automate return approvals, and provide real-time updates and notifications. Pango also uses AI agents to handle routine tasks such as shipment routing, checkout testing, return processing, and exception triage, escalating cases when human judgment is needed. A shared dashboard brings together shipment and return data for operational visibility, analysis, and forecasting.

The platform integrates with carriers, warehouses, customer experience tools, and e-commerce systems, including Shopify, WooCommerce, and Magento. By connecting these workflows, Pango aims to help brands increase checkout conversion, reduce support workload, manage logistics at scale, and make returns an opportunity for exchanges and customer retention