PanstarCloud is a cloud resource platform offering professional purchasing and management for elastic cloud servers (ECS) and virtual private servers (VPS). Its console helps customers compare available plans by region, configuration, network route, bandwidth, traffic, IP type, stock, and monthly price, then manage cloud resources, billing, and orders. The product range includes standard and light cloud servers, with light server offerings designed to bundle app images, access URLs, subdomains or custom domains, and automatic SSL renewal when available.

PanstarCloud also provides an AI Gateway and access to AI model APIs, alongside app images, domains, and SSL certificates through its marketplace. The marketplace supports browsing and transferring idle server instances, while promotions include public coupons and referral commissions subject to program rules. Customers can use the self-service console and contact technical support through the customer center.

PanstarCloud lists connectivity partners including Lumen, Cogent, Hurricane Electric, NTT, PCCW Global, and Arelion, as well as payment options such as Stripe, PayPal, Alipay, WeChat Pay, and USDT