RD Vial

Paso Rápido is a road toll payment service that helps drivers manage their journeys through a prepaid TAG system. Its website and mobile app allow customers to check account balances and recharge TAGs, including by credit or debit card. A prepaid kit costs RD$250 and includes RD$200 in credit; kits are available at RD Vial-administered toll stations, the coordinating office, and selected pharmacies and fuel stations.

The service offers account options for individual drivers, families, small and medium-sized businesses, and corporations, with plans supporting multiple vehicles. Customers can manage accounts and request vehicle additions through the website or app, while family and corporate account holders can contact the service center for assistance. Paso Rápido also provides customer support for balance transfers, TAG cancellations, billing, recharge issues, and toll-charge claims. Users can submit inquiries or complaints by email or WhatsApp, or call the service center. A user manual and frequently asked questions are available online to help customers get started and use the service.