Pathors is an AI voice and customer service platform developed by Pathors Technology Co., Ltd. It helps enterprises build, test, deploy, and improve voice agents for customer communications, including 24/7 inbound answering and outbound calling. The platform connects with existing phone systems, PBX infrastructure, CRM tools, and other business services, allowing organizations to introduce Voice AI without replacing their current systems.

Teams can customize conversation flows, workflows, knowledge sources, AI models, and deployment environments, with cloud, on-premises, and hybrid options. Pathors supports multilingual, natural-sounding conversations in more than 20 languages and is designed for high-volume operations, including concurrent calls. Its lifecycle tools cover agent creation, automated testing, deployment, and performance monitoring, with analytics for outcomes, latency, and conversation quality.

Pathors serves industries such as restaurants, automotive, healthcare, financial services, e-commerce, travel, and real estate. Use cases include customer service, reservations, payment reminders, collections, lead qualification, and outbound research. Pathors also offers implementation support through Forward Deployed Engineers, who work with teams on discovery, integration, testing, launch, and ongoing optimization.