Built around a shared technology platform, its solutions help healthcare providers turn fragmented, overstretched services into more streamlined, digital-first patient pathways. The company works with innovation partners and serves NHS organisations, GP surgeries, clinicians, patients and carers.

Its offerings span primary care tools and population health services. Products include Connect+, Connect, patient questionnaires, Selfbook, Triage, Toolbar and Friends and Family Test, alongside the Population Health Engagement Hub and data science services. iPLATO also supports digital front doors, Hospital at Home, digital checklists and solutions for areas including cancer, respiratory health, cardiovascular care, mental health and research.

The company says its services help patients and carers manage their healthcare, support better outcomes and reduce health inequalities. They are also designed to improve collaboration among care professionals, address workforce pressures, and support financial sustainability through more efficient use of resources and provider revenue. iPLATO reports a network of 34 million patients, use by 2,518 GP surgeries and deployment by more than half of NHS payers.