Patient Centered Care Staffing

Patient-Centered Care Staffing Agency (PCCSA) is an Ohio-based healthcare staffing provider founded by registered nurse Shakirah Wilson, BSN, RN, CCM. Drawing on her experience across patient care roles and healthcare facilities, Wilson established the agency to help address staffing gaps and strengthen the quality of care patients and residents receive. PCCSA aims to work as part of each facility’s team, supporting its mission while promoting accountability, collaboration, and patient-centered service.

Its staffing and care services support assisted living, skilled nursing, and long-term care facilities, as well as homecare and other needs. The agency also offers nonemergency medical transportation. PCCSA describes its staff as educated, compassionate, dependable, and attentive, with a focus on helping facilities provide quality, cost-effective healthcare.

Healthcare professionals can apply to join the team, which offers competitive pay, holiday pay and shift differentials, bonuses, paid licensure and CPR recertification, and opportunities for growth and advancement. The agency serves Ohio and surrounding areas and provides on-call services in addition to its weekday business hours