Peeve is an AI product support agent for SaaS teams, designed to help customers resolve questions inside a company’s product. Rather than relying only on chat responses or static help articles, Peeve can answer with a cited source, guide users through the live interface, carry out approved backend actions, or escalate to a human with the session context attached. It chooses the lightest appropriate option and avoids actions it cannot perform safely.

Teams can connect backend tools through a custom REST API connector, created from pasted API documentation, or through an existing MCP server. Reads can use live data, while state-changing actions require confirmation and workspace approval controls. Peeve also offers product knowledge, voice narration, analytics on user intent and friction, and agent access over MCP. The platform is aimed at support, product, growth, and other SaaS teams, with solutions presented for industries including fintech, healthtech, edtech, and developer tools. Additional resources include documentation, a help-center audit, a cost calculator, a glossary, and a changelog.