Pet Bichano is an online pet store created for people who love cats, offering products for feline care, play, and home life. Its catalog includes filtered drinking fountains and fountain kits, feeders, wall-mounted and sisal scratchers, replacement scratching inserts, toys, tunnels, and cat-friendly accessories. Shoppers can also find items for cat enthusiasts, such as kitten-themed ceramic cups, alongside practical products including a cardboard play box and a mat for fountains.

The store organizes its range into categories such as fountains, scratchers, feeders, toys, and catification, and highlights featured products, new arrivals, and weekly and daily offers. Pet Bichano ships throughout Brazil. The website advertises installment payments by card and a discount for payment via Pix; it also lists free shipping within São Paulo for orders above R$497 and a special gift on purchases above R$147. Customers can contact its service team by WhatsApp, telephone, or email during weekday business hours. The store notes that its products are made in Brazil.