Petotal

Its catalogue includes dedicated sections for aquariums, ponds, small animals and birds, alongside gift ideas, new products and sale offers. The shop highlights established brands at fair prices and also carries selected certified organic products. For customers who feed raw food, petotal provides frozen BARF delivery, with standard frozen shipping in reusable? no, one-way polystyrene boxes and an optional overnight express service.

The retailer offers up to ten payment methods in addition to payment by invoice, free shipping on orders over €49, and DHL delivery with tracking. Orders received by noon on working days are generally dispatched the same day, excluding Saturdays. Customers can also contact a support team of more than 15 qualified advisers for free product guidance. The website provides order tracking, returns information, FAQs and a mobile app.