Phoebe

Phoebe provides AI-powered scheduling and back-office support for home care agencies, helping teams manage callouts and open shifts around the clock. Its virtual assistants handle tasks such as answering calls, contacting caregivers, confirming attendance, resolving missed clock-ins and updating electronic health records (EHRs). When a shift opens, Phoebe checks agency rules and caregiver information, reaches qualified workers simultaneously by phone or text, manages responses, assigns the shift when authorized, and informs the client or their contact. It can also refresh caregiver availability, re-engage inactive workers, and retain operational knowledge from everyday interactions.

Phoebe works with existing EHRs, phone systems, messaging apps, and team chat tools, so agencies can use it alongside their current technology. The company says its platform fills 75% of shifts in under 15 minutes, reduces missed-shift revenue by 60–80%, and helps each scheduler handle two to three times more hours. By automating routine coordination and preserving agency-specific knowledge, Phoebe aims to reduce manual follow-up and give staff more time for relationships and growth.