The Pittsburgh Parking Authority is dedicated to providing professional and excellent customer service for all its customers and visitors. With the mission of offering affordable, safe, and clean public parking throughout the city, the authority ensures the enforcement of parking ordinances and laws. Established in 1947 by the City of Pittsburgh, the authority operates under the Parking Authority Law of Pennsylvania.

Their range of services includes annual budgets, audit reports, board meetings, customer surveys, and departments for doing business with the authority. They offer job openings, related links, and sustainability guidelines. It also provides various facilities like garages, attended lots, neighborhood lots, and enforcement and metered parking services.

The Pittsburgh Parking Authority's customer service policy and value statement reflect their commitment to creating a friendly and supportive environment where visitors feel appreciated and listened to without judgment. With a dedicated team and a focus on customer satisfaction, the authority aims to make your parking experience special, satisfying, and positive