Its catalogue includes kitchenware such as ramen pots, portable handled pots, nonstick pans, and food-storage containers, alongside school and desk supplies, including storage shelves. Pet products include automatic feeders, carriers, and ceramic water dispensers for cats and dogs. The site also features household items such as a laundry detergent promoted for stain removal and brightening. Products are presented with Korean won prices, recommendations, bestseller and series sections, and options to browse by category.

pivo-buy provides online customer support for order tracking, delivery questions, cancellations, refunds, and changes to personal or order details. The website states that shipment status can be checked two days after ordering and offers a seven-day free return and exchange period, with an additional fee for islands and remote areas. Customer service hours are listed as 09:00 to midnight, with specified breaks.