The Police Ombudsman for Northern Ireland is an independent office that investigates complaints about the conduct of police officers in Northern Ireland. Separate from the police, it supports accountability and public trust through evidence-based investigations conducted fairly and impartially toward both complainants and officers. People can submit complaints online or by phone, and the office’s guidance explains which matters it investigates, what happens during the process, and the possible outcomes.

The office publishes summaries of investigation reports covering a wide range of allegations, as well as statistics on complaints and allegations and research on topics such as public awareness and satisfaction levels. Its website also offers information for young people, answers to frequently asked questions, publications, news, and details about jobs and access to information. Information is available in several languages, including Irish, Ulster-Scots, Lithuanian, Polish, and Portuguese.

Based in Belfast, the Police Ombudsman’s Office provides a public route to raise concerns and learn about its work