PontaWeb is the online portal for Ponta, a loyalty program that helps members earn, use, track and exchange Ponta points through participating stores and online services. Members can get a Ponta card or use a digital card, then link their Ponta membership ID with a Recruit ID to access point services across both physical partner locations and online platforms. The site provides guides to getting started, checking point balances and transaction history, and understanding different types of points.

It also features partner shops and services, campaigns, recommended offers, and ways to earn points through activities such as online services, surveys, games, receipt submissions and overseas use. Members can explore options for spending points, including partner services and exchanges. PontaWeb also offers access to related benefits, including information about au services, au PAY and Ponta-up shops, alongside security guidance and customer support resources.

The portal is associated with services and policies from Recruit and Loyalty Marketing, and provides account registration and login for members