The official website of the Pontianak City Government serves as a comprehensive platform for information and resources relevant to the residents of Pontianak and its surroundings. Through this portal, users can access a range of essential services including public announcements, electronic procurement, and local regulations. The site features sections dedicated to news updates, government structure, and profiles of the city's leaders, alongside important public documents aimed at promoting transparency and accountability.

The website also supports e-Government initiatives and provides tools for public services like online book reservations through the municipal library and community engagement platforms for complaints and suggestions. Additional resources include data banks on economics, education, health, infrastructure, and social services. With the aim of fostering active community participation and improving the quality of life in Pontianak, this digital resource reflects the city government’s commitment to modernizing public service delivery and enhancing citizen welfare.