Projekt Neptun is a trusted brand that aims to provide students with the best possible devices to support their studies. They offer a wide range of products and services to ensure that students have a reliable and efficient working tool throughout their academic journey. The brand has a strong emphasis on customer support, offering quick, affordable, and effective assistance in case of any issues with Neptun laptops.

Projekt Neptun was established in 2001 at ETH Zurich as part of the ETH World Initiative. Initially, the project aimed to equip ETH students with high-quality laptops at affordable prices. Over time, it expanded to include all Swiss universities, catering to students from various fields of study.

In 2011, a spin-off occurred, resulting in the formation of Stonepine Labs GmbH. Later, in 2016, Projekt Neptun merged with the non-profit Studenten-Discount (SSD) foundation. Projekt Neptun operates through two sales windows each year, at the beginning of the autumn and spring semesters, allowing students to order recommended hardware online with exclusive discounts.

Additionally, they offer a special BYOD sale window for secondary school students. The brand also provides comprehensive support, including pre-purchase consultation, smooth order processing, and assistance with hardware-related issues. The recommended laptops offered by Projekt Neptun come from the business range of manufacturers, ensuring durability and long-lasting performance.

These laptops are rigorously evaluated every three years to ensure they meet the highest quality standards. The evaluation process involves examining factors such as robustness and battery life, which are essential for students. Only laptops that receive the best overall ratings are selected for collaboration with the respective manufacturers.

As part of their commitment to customer satisfaction, Projekt Neptun offers a 3-year international warranty, including battery coverage, for all their laptops. They also provide technical support at various help points in Switzerland and offer remote support via email. In case of repairs, students receive a free replacement laptop, while staff and alumni are required to pay a nominal fee.

Moreover, students have the option to rent laptops at student-friendly rates in case of theft or irreparable damage. To further enhance their service, Projekt Neptun provides customers with a software service that includes complimentary access to commercial antivirus software and reliable backup solutions. Those interested in exploring the available laptops can visit Projekt Neptun's showroom, where they can get a firsthand look at the various models.

Visit their website for more information and to stay updated on the dates for the sales windows and showroom visits. Projekt Neptun is dedicated to supporting students throughout their academic journey by providing high-quality devices, exceptional service, and cost-effective solutions