The Consumer Rights Protection Center (PTAC) is a government institution operating under the Ministry of Economics, dedicated to safeguarding consumers' rights and interests. PTAC implements policies based on the Consumer Rights Protection Law and is guided by its foundational regulations. Its range of services includes providing information and assistance on various consumer issues such as fair trade practices, and e-commerce rights, ensuring compliance with consumer protection standards.

PTAC plays a crucial role in resolving consumer disputes, offering resources for reporting violations, and conducting market research to support consumer education. They also oversee the application of regulations concerning products and services and facilitate cooperation projects both domestically and internationally.

Through initiatives like financial literacy campaigns and a commitment to transparency in consumer dealings, PTAC strives to enhance the overall consumer experience. Their efforts include maintaining public statistics on consumer complaints and collaborating with businesses to foster responsible practices while promoting consumer satisfaction through various surveys and feedback channels.