QuestGates is the UK's largest independently owned specialist loss adjusting and claims handling company. With over 250 dedicated staff operating from 14 locations, we have the expertise and resources to meet all of your needs while still providing a personalized touch. Our commitment to customer service and technical expertise sets us apart, and we consistently deliver claims services of the highest standards.

We offer a wide range of services across various sectors. Whether you need assistance with agriculture and forestry, arboricultural liability, complex household claims, commercial property claims, motor claims, complex and major loss, real estate, counter fraud, cyber claims, subsidence, or surveying, we have you covered. Additionally, our services extend to entertainment, advertising, and motor sport.

At QuestGates, we are passionate about developing the skills and qualifications of our staff. Many of our team hold senior positions within the Chartered Institute of Loss Adjusters (CILA) or the Chartered Insurance Institute (CII), among other professional institutions and bodies. This ensures that we have the expertise to handle any claim effectively and efficiently.

Our mission is to be passionate about customer service and to continually strive for improvement in all aspects of our work. We work in partnership with our clients to understand their unique needs and deliver tailored, cost-effective solutions that add real value to their claims proposition. We stick to what we're good at – complex and specialist claims-related services – and support it with market-leading digital solutions.

Trust, flexibility, and one voice are the values that drive our business. We trust our team to do the right thing and act with integrity, we embrace technology and change, and we speak with one voice to promote shared values across QuestGates. With our Birmingham Head Office and operations throughout the UK and Ireland, we are well-positioned to serve clients across the region.

We are also proud to be the UK and Ireland's partner of vrs Adjusters, providing us with access to the highest quality loss adjusting expertise globally. Choose QuestGates for claims excellence and personalized service