R:SGI is an information technology infrastructure and security provider based in Guatemala, serving businesses across Central America. Since 2014, the company has helped organizations improve the stability, security and continuity of their technology operations through integrated services and a single accountable team.

Its expertise covers cloud and on-premises infrastructure, including hybrid cloud, virtualization, server management, backup and recovery. R:SGI also provides perimeter security, with firewalls, secure remote access and network segmentation, alongside cybersecurity services such as vulnerability assessments, endpoint protection, managed detection and response, identity management and incident response.

Through R:SGI Operate, the company offers managed IT services that include continuous monitoring, incident management, business support and monthly reporting. Its Network Operations Center operates around the clock, with service commitments tailored to each client’s needs. The company’s delivery model spans diagnosis, design, implementation, ongoing operations and continuous improvement. R:SGI reports an average uptime of 99.97% and a response time of under 15 minutes for critical incidents. It also offers an initial operational risk assessment at no cost.