Its offerings cover server, client, web, and patcher customization, helping server operators build, repair, and deploy their projects. Development work includes custom NPCs, events, quests, instance systems, rewards, automation, and bug fixes, as well as C and C++ source modifications for gameplay mechanics, skill formulas, compatibility, and feature issues.

The service also supports client configuration, including EXE setup, GRF and data folder preparation, lua/lub settings, item information, effects, and client-side fixes. Server setup can include Linux VPS configuration, database installation, emulator compilation, deployment, and basic security. For updates and presentation, rA Customize Project configures patch lists, launchers, GRF updates, and patch hosting, and builds FluxCP pages, landing pages, dashboards, marketplaces, and admin panels.

Projects follow a review, development, testing, and delivery process. Work is assessed against the customer’s files, emulator version, client setup, and requirements, with final files, instructions, and placement guidance provided.