Its raVE platform helps providers monitor, grow, and optimize their online presence while turning patient and employee feedback into practical insights. A centralized dashboard brings together reviews from across the web, with reputation scorecards, AI-supported summaries, sentiment analysis, and alerts for low ratings. The platform also automates review requests through pollin8, a goal-based review builder, and supports review responses, verified reviews, listings management, testimonials widgets, and social media management.

Healthcare practices can use rater8’s patient satisfaction, employee satisfaction, and NPS surveys, along with benchmarking, reporting, service recovery, and employer reputation tools to identify trends and improve experiences. The company serves provider organizations, group practices, hospitals and health systems, and community health centers, as well as healthcare executives, marketers, HR teams, and patient experience professionals. rater8 integrates with more than 100 EHR and practice management systems and offers hands-on onboarding and support.