ReferralYogi is a conversational AI software company operated by ReferralYogi Technologies Private Limited, based in Chennai, India. Its platform helps brands communicate with customers and employees through channels including WhatsApp and web chat, combining AI-powered chatbots with live-agent support. Built using WhatsApp, Google, and OpenAI APIs, the platform uses agentic AI workflows and retrieval-augmented generation to support context-aware, personalized interactions.

ReferralYogi offers tools for marketing, customer and employee support, and feedback collection. Businesses can run targeted campaigns and lead-nurturing conversations, qualify prospects, and guide them toward conversion. AI chatbots can respond to customer queries and complaints, automate routine support, and connect with service CRM systems. The platform also supports personalized NPS surveys, review invitations, and feedback conversations to help organizations gather insights from customers and employees.

Integration options include CRM and billing systems, OpenAI, official WhatsApp APIs, and Google APIs for managing and responding to reviews. ReferralYogi presents its services as a way to scale engagement, streamline operations, and make interactions more responsive and consistent.