Relay Goods helps athletes find high-performance footwear at lower prices by giving quality shoes a second try. The company sources fit-based returns, surplus stock, and footwear in imperfect boxes from leading brands and authorized retailers. Its inventory includes pre-owned and excess-stock shoes, with listings for men, women, and kids, alongside options for different sizes and activities.

Relay Goods carries models from brands such as Brooks, Hoka, New Balance, Nike, Saucony, ASICS, Adidas, Altra, and Mizuno. Shoppers can browse running and trail shoes as well as footwear for court sports, hiking, workwear, recovery, and other needs. The store also offers gear including insoles, socks, T-shirts, and gift cards.

For certified pre-owned pairs, footwear experts inspect and clean each selection, aiming to ensure it looks, feels, and performs like new; the company says these shoes have zero mileage and come with a warranty. Relay Goods also emphasizes quick fulfillment, with orders placed by 3 p.m. Eastern shipping the same day and all orders shipping within one business day.