Replenit is an AI-powered commerce technology company that helps retailers and e-commerce businesses increase customer retention and repeat-purchase revenue. Its platform uses an AI Decision Engine to interpret customer, product, and brand data, predict needs such as product replenishment, and determine the most relevant next action for each shopper.

At the core of the offering is Maestro, an autonomous AI CRM manager designed to operate on top of a retailer’s existing technology stack. It supports lifecycle workflows including replenishment, cross-selling, customer engagement, and win-back campaigns. Maestro uses customer and product memory, retail-focused skills, and configurable guardrails to create and execute individualized decisions, selecting the product, message, channel, and timing.

Replenit delivers personalized experiences across channels such as email, SMS, WhatsApp, app push, in-app messaging, websites, and offline kiosks. The company also provides solution documentation, an ROI calculator, case studies, and platform integrations. Its published examples include L’Occitane and Mumzworld, which report results from using Replenit’s AI-driven retention solutions.