Reqavio

Reqavio is an AI-assisted email tool designed to help self-employed professionals and service businesses handle recurring customer enquiries. It reads selected messages from a connected mailbox, identifies missing or conflicting information, and prepares reply drafts using the business’s services, company details, preferred response style, and other stored knowledge. Users review and edit each draft, check the recipient, and send it themselves; Reqavio does not send messages automatically.

The service is intended to make enquiry handling more organized and reduce repetitive writing while helping businesses maintain a personal, reliable tone. Gmail and Outlook are available in the local pilot, and other email providers may be connected through IMAP, depending on their setup. The pilot is arranged separately for each business, with its scope based on factors such as mailbox, enquiry volume, and setup needs. Reqavio’s onboarding includes discussing the business’s workflow, configuring its information and response preferences, and testing draft replies together. The product is not yet a public customer platform, and AI-generated content must be checked for accuracy before use.