Reset My Debt is a UK debt support service that helps people understand their financial circumstances and explore practical ways to manage debt. It offers confidential, non-judgemental guidance in plain English, with recommendations shaped around what a person can afford. Rather than presenting one solution as right for everyone, the service helps customers consider options such as budget-led repayments, simplified management of multiple debts, and formal debt arrangements.

The process begins with an enquiry and callback, during which an adviser can learn about the customer’s situation. Reset My Debt then explains potential routes and what they may involve, helping the customer identify a clear next step. The initial conversation is free, confidential and carries no obligation; the company says most callback requests receive a response within one business day. An initial enquiry does not affect a customer’s credit score.

Reset My Debt provides general information and may introduce customers to third-party services. It does not guarantee outcomes, and individual eligibility and results vary.