KAI Services, the brand of PT Reska Multi Usaha, is a subsidiary of PT Kereta Api Indonesia (Persero), established in 2003 to support its parent company’s policies and programs, particularly railway restaurant operations and related businesses. The company serves travelers and transport facilities through two core areas: onboard services and integrated facility management. Onboard services include selling food and beverages on trains, train cleaning, and providing passenger amenities.

Its broader facility services cover security, parking, cleaning, restaurants, catering, general trading, outsourcing, and operational support. The brand also offers event-organizing services and operates café and food ventures, including Loko Café and a food truck. Its parking services use integrated technology, while its catering and restaurant activities extend beyond train journeys.

KAI Services works with PT Kereta Api Indonesia and other partners on initiatives to support station areas and improve the passenger environment. Through this range of services, the company contributes to railway operations while serving customers at stations, on trains, and at other locations