ResponseTemplates

ResponseTemplates is an email management product from Lookout Software, designed to help organizations respond to customer and prospect inquiries more efficiently through Microsoft Outlook. Compatible with Outlook versions 2003, 2007, 2010, 2013, 2016, and Microsoft 365, the add-in provides reusable response templates that can include text, attachments, and URLs. Employees can insert prepared answers to frequently asked questions instead of repeatedly drafting similar messages, helping them handle more email while maintaining consistent, concise responses.

Templates can also be edited after insertion, allowing users to tailor each reply to the individual inquiry and avoid the impersonal feel of automated messages. The product is intended to improve the quality and effectiveness of business email communications while giving companies greater control over message content. ResponseTemplates is available to download as a free trial, with pricing starting at $59.95; customers can also purchase the software or contact Lookout Software for support and further information.