RETIA Recording Systems is a business division of RETIA that specializes in providing a sophisticated system for recording voice, image, and other relevant data in the field of telecommunications. This highly modular system offers a wide integration potential, making it suitable for recording needs in both the dispatching segment and the ATM/ATC sector, as well as for contact centers. Major mobile operators, large banks, integrated rescue systems, rail management companies, air traffic control, and successful commercial contact centers are among their customers.

For contact centers, the ReDAT system records and analyzes all communication with customers, including voice, text, and audio-visual communication. It enables efficient management and measurement of performance, making it an essential tool for personal and management use. For dispatch centers, their highly modular system meets the recording needs of various telecommunication technologies and software applications.

Their ATM/ATC solution is a modular data recording system developed in close cooperation with air navigation service providers. Contact RETIA for more information on their sophisticated recording solutions