ReviewGrid is a customer review and reputation management platform that helps businesses collect, manage, and showcase authentic customer feedback. It enables customers to submit written, video, or audio reviews through a personalized link, without needing an account or app. Businesses can request feedback by email, SMS, or direct link, and schedule automatic follow-ups after a purchase, appointment, booking, or completed service.

The platform organizes reviews in a dashboard and provides businesses with a branded profile and dedicated URL where customers can explore their experiences. ReviewGrid also helps businesses put feedback to work across their website, social media, email, advertising, and other marketing materials. Display options include review carousels, grids, masonry layouts, floating badges, and rating widgets, allowing companies to highlight customer stories and overall ratings where they matter most.

ReviewGrid is designed to complement, not replace, platforms such as Google. Its resources include video guides, a blog, product updates, a support center, and developer API documentation.