Review Monster is a reputation-management platform from Review Monster LLC, designed for local businesses that want to generate and showcase customer reviews with less manual effort. Its automated system detects completed jobs, appointments, or purchases and sends customizable review requests by text message or email. Customers can follow a direct link to post feedback on Google, while businesses can route negative feedback privately to address concerns before they become public. The service is intended to help businesses build trust, maintain a steady flow of fresh reviews, and improve visibility in local search.

Review Monster also offers a website review widget that automatically displays recent customer praise and can be styled to match a business’s branding. The platform is designed to work alongside existing CRM and booking tools, with integrations to thousands of POS and CRM systems and onboarding support. Its services are aimed at a broad range of local sectors, including home services, healthcare, automotive, professional services, hospitality, and salons. Review Monster is based in Meridian, Idaho.