ROGER365.io is a brand that offers a powerful solution to upgrade your existing Microsoft Teams environment into a professional Omnichannel Contact Center. By integrating CRM, Voice, WhatsApp, Facebook, Twitter, SMS, Webchat, and BOTs, ROGER365.io transforms Teams into a central communication hub for your organization. The Contact Center Attendant Console allows you to seamlessly handle conversations and process inquiries within Microsoft Teams, taking availability and process status into account.

With ROGER365.io, your customers can reach out to your sales or support staff through any device and channel, while your agents stay connected within Microsoft Teams. The platform automatically integrates with your CRM, ERP, ATS, or other systems, providing a 360° customer view and empowering your agents to engage optimally with your customers. Additionally, ROGER365.io features a smart chatbot that efficiently handles frequently asked questions, improving response times and reducing workload.

The brand has successfully collaborated with clients from diverse industries such as Education, Recruitment, Finance, Government, Healthcare, and Manufacturing. By leveraging ROGER365.io, these organizations have enhanced their Microsoft Teams capabilities, delivering exceptional customer experiences.

Schedule an online demo today to discover how ROGER365.io can improve your business communications.