rostov-tfoms.ru

The Territorial Compulsory Medical Insurance Fund of Rostov Region (TFOMS RO) administers and supports the compulsory health insurance system across the region. Its work includes coordinating funding and oversight, monitoring the volume and quality of medical care, maintaining relevant registers, and supporting cooperation among healthcare providers and insurance organizations. The Fund also publishes regional insurance rules, tariffs, guidance, reports, and other regulatory and reference materials.

For residents, TFOMS RO provides information about obtaining and using a compulsory medical insurance policy, including guidance for newborns, foreign citizens, and other groups. Its online resources help people check policy details and their medical-organization attachment status, learn about rights and responsibilities, find information on preventive examinations, and submit enquiries or complaints. The Fund offers a contact centre and a toll-free hotline at 8 800 100 98 78, alongside information about insurance representatives and ways to protect patients’ rights. It also shares public-health updates, news, and educational materials. Five territorial branches serve communities across Rostov Region.