RVK AI

RVK AI provides an admissions operating system for healthcare organizations, helping teams respond to inquiries around the clock. Its AI agents answer phone calls and website chats 24/7, engage callers using program-approved questions and workflows, and pass relevant information to staff through a warm handoff. The platform serves substance use disorder treatment centers, mental health providers, senior living communities, ABA practices, psychiatric hospitals, and outpatient programs.

RVK AI’s services address several stages of the admissions process. Admissions agents cover calls, including after-hours inquiries; intake tools can screen callers, check insurance, and record notes in a CRM; and follow-up agents contact leads that teams have not yet reached. Web chat and form responses help engage prospective clients online, while alumni outreach supports post-discharge check-ins and routes requests for help back to staff. A reporting dashboard brings together activity across calls, chat, and outbound outreach.

The system is configured with each organization’s program information, scripts, guardrails, and approved conversation logic.