SAP is a leading brand that offers a comprehensive suite of solutions designed to support businesses in their HR processes and enhance the employee experience. One of their success stories involves Purolator, a freight and logistics company, which relied on SAP SuccessFactors Human Experience Management Suite and Experience Management solutions from SAP and Qualtrics to nurture and develop its workforce. By breaking down silos in HR, Purolator achieved remarkable results.

They experienced a 7% rise in employee engagement, with the engagement score increasing from 71% to 78%. They also saw a significant 43% increase in response rates to the annual employee survey. Furthermore, Purolator achieved a low voluntary turnover rate of 4.

2% compared to the national average of 12. 5%. By implementing SAP's solutions, Purolator unified its HR processes on a single digital foundation, enabling better visibility and providing a single source of truth.

The company also introduced innovative programs such as the award-winning leadership development program Evolve, which generated over CAD 21 million in saved revenue. Moreover, digitalized processes improved efficiency and enabled continuous performance dialogue between managers and employees. Through Experience Management solutions from SAP and Qualtrics, Purolator gathered regular employee feedback, leading to improved job satisfaction and higher engagement scores.

The company plans to further enhance the employee experience by automating core HR processes, implementing diversity and inclusion strategies, and extending their mentoring program. SAP's solutions proved instrumental in Purolator's journey towards creating a positive work environment, supporting rapid growth, and ensuring the success of their workforce