Satsuma AI helps businesses make their products available inside AI assistants through the Satsuma Platform. Designed for retail, ecommerce, SaaS, and fintech teams, the platform supports the infrastructure and operations needed to build, launch, and manage production-ready MCP servers and AI connectors. It can generate tools and app interfaces from a company’s APIs and workflows, while supporting authentication, account mapping, permissions, and customer access.

Satsuma also helps teams publish across AI channels, manage submissions and reviews, and keep integrations updated as protocols and platform requirements change. Its monitoring features provide visibility into user queries, tool calls, agent sessions, failures, and adoption. Governance capabilities include audit logs, policies, rate limits, and controls for production use.

Teams can choose a Satsuma-hosted setup or run the runtime in their own repository and cloud while using Satsuma for publishing, analytics, governance, and updates. The company offers collaborative launch sessions that cover initial tools and app UI, access planning, security review, testing, and channel submission, with a stated production launch timeline of 14–21 days.