SmartSurvey is a UK-based provider of online survey and feedback software, designed to help individuals and organisations create surveys, collect responses and turn feedback into useful insights. Its platform supports surveys and forms for customer, employee, patient and citizen feedback, as well as market research and organisational programmes. Users can customise the design, choose from multiple question types, and apply logic and personalisation to create more relevant surveys.

Responses can be collected through email, SMS, website popups and embeds, QR codes, tracking links, or offline and kiosk surveys. SmartSurvey offers integrations, an API, webhooks and automated alerts to connect feedback with other systems. For analysis, it provides dashboards, reports, exports, sentiment analysis and AI-assisted text and thematic analysis. The company also offers consumer panels for reaching audiences across more than 70 countries, plus managed services covering survey design, deployment, dashboards and technical support. SmartSurvey highlights UK-hosted data, security provisions, and support from its team, with plans intended for users ranging from individuals to large organisations.