Serco North America is a provider of professional, technical, and operational services, partnering with federal, provincial, state, and local government customers across the United States and Canada. With more than 10,000 people in the region, the company brings together employees, technology, and partners to help clients address complex challenges and achieve their missions. Its capabilities include engineering, information technology, training, mission support, and operations, serving government and commercial customers.

Serco supports military readiness through immersive mission training, satellite ground network communications software, and programs such as the U.S. Army Holistic Health and Fitness System. Its work also includes naval ship modernization and sustainment, satellite communications, and the development of autonomous vessels, including the USX-1 Defiant. Beyond defense, the company provides employment services and supports Medicare program integrity. Serco emphasizes long-term customer partnerships and recognizes the contributions of veterans and military spouses, offering support for their transition into new careers. Its services are designed to help organizations improve performance, strengthen readiness, and deliver critical outcomes.