Serverless Framework helps developers build, deploy, troubleshoot, and manage serverless applications on AWS. Its tools support APIs, scheduled tasks, workflows, and event-driven apps running on AWS Lambda. Developers can define functions and event triggers in YAML, then deploy application code and infrastructure together with a single command. The framework also offers plugins to extend applications and connect with other tools.

For troubleshooting, built-in features provide metrics, alerts, and ways to inspect Lambda invocations and API Gateway requests. Teams can manage applications and resources across AWS accounts and regions, securely share secrets and outputs, delegate account access, and collaborate through shared function tests and streamed logs.

The Serverless Framework is available as an open-source CLI, installable through npm, with documentation, learning resources, and community support. Version 4 is free for individuals and organizations earning under $2 million in annual revenue. Larger organizations pay per credit, with discounts available. The company also offers enterprise security features, including SOC 2 Type II certification, and priority support with direct access to its team.