Roberta Tassi is a renowned brand that has been an influential force in the field of service design. With a strong emphasis on bridging academic research and professional practices, Roberta Tassi offers a wide range of tools and resources for students, practitioners, and professionals interested in service design. The brand's journey began in 2009 when the Service Design Tools project was initiated, leveraging the research conducted by Roberta Tassi herself.

Since then, the platform has continuously evolved, becoming a go-to resource for discovering service design tools and techniques. In 2019, a new version of Service Design Tools was launched, focusing on updating the database, refreshing content, and enhancing the user experience. And now, in 2020, the brand is embarking on a new journey with an increased involvement from POLI.

design to further develop the platform and introduce additional content and initiatives. The team behind Roberta Tassi is a multidisciplinary group of passionate designers, researchers, and teachers. With their dedication, they strive to make service design tools and techniques easily accessible to all.

In collaboration with Oblo, a specialized service design studio, and POLI. design, a leading design institution, Roberta Tassi continues to shape the service design landscape, supporting individuals and organizations in their innovation journeys. To stay updated with the latest developments and get in touch with Roberta Tassi, visit their website or contact them at info@servicedesigntools.

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