ServiceNow is an enterprise technology company that helps organizations connect people, processes, and systems through its AI Platform. The platform brings together AI, data, and automated workflows to support work across business functions, with a focus on improving productivity, service, and operational performance. Its offerings include autonomous AI agents, an AI assistant, and tools for governing AI, managing data, and analyzing workflows.

ServiceNow provides products for IT service and operations management, asset management, customer service, sales, field service, security operations, risk and compliance, and employee experience. Organizations can also use its App Engine to build applications and automate manual processes, while the ServiceNow Store offers certified, ready-to-use applications. Industry solutions support sectors including healthcare, government, telecommunications, financial services, and technology providers.

The company also offers demonstrations, learning resources, customer support, and partner programs. Across its portfolio, ServiceNow aims to help customers and employees get answers, resolve issues, and complete complex workflows more efficiently, while providing controls for security, privacy, compliance, and responsible AI.