Service Plus

ServicePlus is a cloud-based platform for managing field service operations and customer support requests. Bringing more than 20 modules together, it helps businesses coordinate service calls, contracts, technicians, inventory, sales, finance, and monitoring in one system. The platform serves a range of service-oriented sectors, including air conditioning and refrigeration, electronic security, telecommunications, elevator maintenance, internet providers, pest control, equipment rental, and IT and printing.

Its tools support the full service workflow, from opening and scheduling work orders to technician checklists, field photos, customer signatures, billing, and reporting. Businesses can manage recurring contracts, quotes, payments, stock across multiple locations, customer equipment, and supplies. Other capabilities include real-time technician location and route planning, equipment monitoring for printers and IT assets, customizable dashboards, and productivity and SLA reports.

ServicePlus also offers WhatsApp customer service with multiple agents and automated notifications, digital signatures, bank-integrated boleto billing, purchasing, CRM boards, and a mobile-friendly progressive web app that works offline. Businesses can explore the platform through a personalized demonstration and free trial.