The Victoria State Emergency Service (VICSES) plays a crucial role in ensuring community safety across Victoria, providing dedicated emergency assistance to thousands every year. With over 5,000 volunteers and 300 staff members, the organization operates 24/7, responding to more than 31,000 incidents annually, totaling over 308,000 hours of service. VICSES is recognized as the control agency for flood, storm, tsunami, earthquake, and landslide emergencies, actively coordinating emergency responses and facilitating the development of critical emergency plans at both state and regional levels.

VICSES is committed to community resilience, offering a range of programs designed to educate and prepare individuals and families for emergencies. They also provide training opportunities, volunteer roles, and support unit services to empower local communities. Engaging in impactful campaigns and community events, VICSES fosters partnerships and encourages public participation through donations and volunteerism, making a significant impact in creating a safer environment for all Victorians.